Hotel Albatros – Family Hotel in Zermatt | From 150$/Night

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Key details

About the Hotel

Steinmattstrasse 93, Zermatt, Switzerland, 3920

“Hotel Albatros is perfectly situated just a short walk from downtown Zermatt.”view full review

Rooms & Suites

Hotel Albatros offers 20 rooms with south-facing balconies. Options include 50 m^2 suites with separate living rooms, Jacuzzi-equipped bathrooms, and Matterhorn views. Junior Suites (30 m^2) feature in-room Jacuzzis and desks. Double rooms (23-28 m^2) have convertible box-spring beds and sitting areas. All rooms include minibars, flat-screen TVs, and free Wi-Fi.

Dining & Drinks

The hotel serves a breakfast buffet with local bread, Swiss muesli, and regional cheeses. The bar offers Zermatt beer and Valais wines. Guests can request packed lunches for hikes. Several mountain restaurants serving Swiss specialties are within walking distance.

Wellness & Relaxation

The wellness center includes a Finnish sauna, chromotherapy caldarium, and indoor Jacuzzi. Massages are available on request. Winter operating hours are 4-8 PM. Robes, slippers, and fruit-infused water are provided.

Location & Access

Located 15 minutes' walk from Zermatt train station, with electric vehicle transfers available. The Matterhorn Express II cable car is 1 km away. Car-free Zermatt requires parking in Täsch (5 km away), with hotel-assisted parking reservations.

Family & Services

Children under 6 stay free; extra beds available for CHF 40-80/night. The concierge arranges ski passes, hiking routes, and restaurant bookings. Electric vehicle shuttles operate 8 AM-7 PM. Summer packages include Peak Pass hiking tickets.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Economy Double Room

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Coffee machine

Heating

room details

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Deluxe Double Room Matterhorn View

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

Mountain view

Coffee machine

Heating

room details

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Deluxe Double Room

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

Coffee machine

Heating

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Availability and pricing for your selected dates

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Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Zermatt1700 ft

Airports

Sion (SIR) 51.4 mi

Agno (LUG) 124.7 mi

Train

Zermatt railway station3000 ft

Train400 ft

Bus

Bus stop 7.6 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Relaxing Spa Experience

“I absolutely loved the spa area at Hotel Albatros. The sauna and steam room provided the perfect way to unwind after a long day on the slopes. The relaxation day beds were a great touch, allowing me to lounge peacefully while soaking in the mountain views. It was a good way to rejuvenate my body and mind.” view full review

Fine Matterhorn View Room

“I stayed in a room with a direct view of the Matterhorn, and it was nothing short of amazing. The balcony was equipped with comfy chairs and throws, perfect for admiring the view. Each morning, I woke up to the fine sight of the mountain right outside my window, which made my stay even more nice.” view full review

Delicious Breakfast Spread

“The breakfast at Hotel Albatros was truly excellent. There was a large selection of hot and cold items, including fresh fruits, local cheeses, and excellent quality yogurts. Each morning, I indulged in a good buffet that fueled me for my daily adventures and made my mornings even more enjoyable.” view full review

Comfortable and Cozy

“My room was incredibly cozy and comfortable, equipped with everything I needed for a pleasant stay. The high-quality bedding ensured a restful sleep each night. The modern decor coupled with traditional Swiss touches created a warm atmosphere that I thoroughly enjoyed during my time there.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Ski storage
Lift
Currency exchange
Coffee shop

Sports & Fitness

Skiing
Hiking

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Spa & Leisure

Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage

Room features

Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Steinmattstrasse 93, Zermatt, Switzerland, 3920

Map view

Steinmattstrasse 93, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

4500 ft

Church

St Peter's English Church

3700 ft

Landmark

Stellisee

2100 ft

Landmark

Gorner Gorge

5000 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4400 ft

Landmark

Hohbalmen

3100 ft

Landmark

Castor Mountain

3100 ft

Landmark

Sunnegga

1.5 mi

Landmark

Murmeli Brunnen

2600 ft

Landmark

Denner Partner

3200 ft

Theme Park

Forest Fun-Park Zermatt

4500 ft

Beach

Leisee

1.7 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

4700 ft

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Garden

Ricola Herb Garden

4500 ft

Garden

Dossen Glacier Garden

1.7 mi

Church

Kapelle Riffelberg "Bruder Klaus"

1.8 mi

Bridge

Hangebrucke

1.7 mi

Ski Area

Gornergrat

2.9 mi

Landmark

Zmutt Glacier

1.7 mi

Landmark

Zmutt

1.7 mi

Beach

Grunsee

2.0 mi

Nearby

Museum

Matterhorn Museum

1300 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Bridge

Photopoint Kirchbrucke bridge

1400 ft

Church

Parish Church of St. Mauritius

1400 ft

Bahnhofstrasse

Walk of Climb

1400 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1900 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1400 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1400 ft

Restaurants

Restaurant Schaferstube

500 ft

Riedstrasse 2 Daniela & Paul Julen

Restaurant Julen

500 ft

Riedstrasse 2 3920

Rua Thai

1000 ft

Schluhmattstrasse 19 3920 Zermatt

Pizzeria Roma

700 ft

Riedstrasse 20

Chez Max Julen

900 ft

44 Kirchstrasse

Old Zermatt

700 ft

Kirchstrasse 17 3920 Zermatt

Avena

700 ft

Steinmattstrasse 53

Bar55

900 ft

Schluhmattstrasse 55

Brasserie Uno

1000 ft

Kirchstrasse 38

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

98%

loved it and would return for another family vacation

9.8/10

Perfect

Rooms

9.6

Location

9.8

Service

10.0

Dining

9.7

Michael

United States, August 2024

10.0/10

The staff were incredibly kind and accommodating, making our stay extra special. The location was perfect - quiet yet close to everything.

Rooms

9.0

Our room was clean and comfortable, with everything we needed for a pleasant stay. The balcony was a nice added touch, though shared.

Service

10.0

The staff were really good - friendly, helpful, and always willing to go the extra mile to ensure we had a wonderful time. Their kindness made our stay truly nice.

Location

10.0

The hotel is a short walk from the town center but in a peaceful setting. This offered both convenience and tranquility.

Dining

5.0

N/A - We didn't have any meals at the hotel, but the breakfast was excellent

Facilities

5.0

N/A - We did not use the hotels facilities during our stay.

Philip

United States, April 2024

9.0/10

Great location, comfy room with Matterhorn view, and excellent breakfast. Staff were super friendly and helpful, always ready to assist with any questions or requests. Would definitely stay here again!

Rooms

9.0

Our Superior Double Room with Matterhorn view was spacious and comfortable. The bed was incredibly cozy, and the bathroom was quite large. Plus, having a balcony with amazing Matterhorn views was an absolute bonus!

Service

10.0

The staff went above and beyond. They were always cute, provided helpful tips about Zermatt, and even arranged transport from the train station. The cleaning service was great, too!

Location

10.0

The hotel's location was perfect - a short walk from the city center, but still in a quiet area. It was easy to reach shops, restaurants, and the train station.

Dining

9.0

Breakfast was delicious! They offered a great selection of high-quality products, including local yogurts, cheeses, and fresh fruits. A great start to each day!

Facilities

8.0

The hotel has a fantastic spa with a jacuzzi (don't forget to ask for a token!), and a cozy fireplace area in the reception. There is also ski storage available which was very convenient.

Rich

United States, March 2024

10.0/10

Amazing Matterhorn views, cozy atmosphere, and friendly staff made for a wonderful stay. The breakfast was a highlight - so much delicious food!

Rooms

10.0

Our room was lovely and comfy, with a fine Matterhorn view. Everything we needed was provided, and the balcony was perfect for enjoying the scenery.

Service

10.0

Annett, one of the owners, picked us up from the train station, which was a really nice touch! All the staff were friendly and helpful throughout our stay.

Location

10.0

The hotel is conveniently located just a five-minute walk from the town center, making it easy to explore Zermatt.

Dining

10.0

Breakfast offered a large selection of hot and cold food, and everything was delicious and beautifully presented.

Facilities

9.0

The hotel has a cozy lounge area with a fireplace, perfect for relaxing after a day of exploring.

Bob

United States, March 2024

10.0/10

Wonderful stay with a amazing Matterhorn view! The hotel was clean, quiet, and conveniently located near Zermatt's center. The staff were super friendly and helpful.

Rooms

10.0

Our room had an amazing Matterhorn view, and was very spacious and clean. The bed was comfy and the bathroom was well-appointed.

Service

10.0

The staff were incredibly helpful and spoke excellent English. They were always happy to answer questions and offer suggestions. The shuttle service from the train station was a convenient option.

Location

9.0

The hotel was a short walk from the town center, in a quiet spot away from the crowds, but still close to restaurants and shops.

Dining

5.0

N/A - We did not have any meals at the hotel.

Facilities

5.0

N/A - We didn't use the hotels facilities, other than the room itself.

Alice

United States, January 2024

10.0/10

This hotel offers an amazing experience from start to finish, with a focus on personalized service, fine views, and great amenities.

Rooms

10.0

The rooms were cozy and well-decorated, with comfortable furnishings and high-quality amenities, including a Nespresso machine and bathrobes.

Service

10.0

The staff went above and beyond, providing personalized service, local knowledge, and assistance with everything from ski rentals to arranging transport.

Location

10.0

The hotel's location was ideal - a short distance from the city center yet peaceful and quiet, offering easy access to local attractions.

Dining

10.0

The breakfast was a culinary delight, with a wide selection of high-quality products, including local specialties. Special attention was paid to dietary needs.

Facilities

10.0

The hotel boasts a range of really good facilities, including a wellness center with multiple services, a complimentary ski storage room, and outdoor space for relaxation.